Layanan CRM PPPA is a full-featured CRM platform that serves as PPPA’s primary interface for managing donor and beneficiary relationships. The system handles service request processing, donor management, program registration, communication tracking, and performance reporting. Built on the Cicool framework with an emphasis on scalability and operational efficiency for PPPA’s large-scale community programs.
Stack
- PHP - Server-side scripting language powering the backend logic
- CodeIgniter - Lightweight PHP framework (Cicool-based) providing MVC architecture
- MySQL - Relational database for CRM data management
- Bootstrap - Frontend CSS framework for responsive interface
- mPDF - PDF generation for service documents and reports
- PhpSpreadsheet - Excel report generation and data export